44 CHEMICALS KNOWLEDGE HUB Issue 1 / July 2025 quality. Additionally, the shortage of qualified pharmacists and technicians further drives the demand for automation, as these systems handle repetitive tasks, allowing pharmacy staff to focus on patient care and clinical services. Emerging technologies, such as artificial intelligence, robotic dispensing, and loT-enabled inventory tracking, are revolutionizing pharmacy operations by enabling real-time monitoring, predictive analytics, and seamless integration with healthcare systems, optimizing efficiency and regulatory compliance. Furthermore, strict regulatory requirements, including medication traceability and patient safety protocols, push pharmacies to adopt automated systems that ensure compliance, operational transparency, and improved medication management. MarketsandMarketsTM dispensing, inventory management, prescription processing, and patient care. Integrating key, complementary, and adjacent technologies enables pharmacies to reduce human errors, enhance efficiency, improve medication safety, and ensure regulatory compliance. As healthcare systems increasingly adopt automation, leveraging these technologies helps pharmacies streamline workflows, reduce operational costs, and improve patient outcomes. A range of advanced technologies are utilized in the pharmacy automation market to optimize patient care and treatment outcomes. Key technologies such as robotics & robotic process automation (RPA) help to streamline medication dispensing, reduce human errors, enhance workflow efficiency, automate administrative tasks, and improve inventory management, ultimately ensuring greater accuracy, compliance, and patient safety in pharmacy operations. Patients now expect faster, error-free, and personalized pharmacy services, fueling the need for automation in prescription fulfillment, remote medication management, and enhanced patient engagement. As consumer expectations evolve, pharmacies must adopt automated solutions to improve efficiency & service INNOVATION & TRENDS Figure 2. Pharmacy automation market: drivers, restraints, opportunities, and challenges. Source: Secondary Literature, Expert Interviews, and MarketsandMarkets Analysis
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